Avalon Vision Solutions is pleased to announce the promotion of Ricardo Castro from Service Engineer to Operations Manager, effective July 1, 2026.
Ricardo has been an integral part of Avalon Vision Solutions since joining the company in January 2005. During more than two decades with Avalon, he has played a vital role in installing systems, troubleshooting software, testing software upgrades, providing valuable feedback to improve Avalon’s solutions, and maintaining essential manuals and technical documentation.
Throughout his career, Ricardo has distinguished himself through his extensive knowledge, problem-solving ability, attention to detail, exceptional customer support, sound judgment, and natural leadership. His colleagues are enthusiastic about his promotion and fully supportive of his leadership in this new role.
“Ricardo has been a trusted and invaluable member of Avalon for more than 20 years,” said Ed Kachnic, founder and President of Avalon Vision Solutions. “His technical expertise, commitment to our customers, and willingness to support the team have contributed greatly to our success. He has earned the respect and confidence of everyone around him, and I am proud to support him as he takes on this important leadership role.”
As Operations Manager, Ricardo will oversee Avalon Vision Solutions’ day-to-day operations. His responsibilities will include managing and supporting the team, coordinating customer requests, helping address operational and technical needs, and ensuring Avalon continues to provide the high level of service and support its customers expect.
“I am grateful for the opportunity to take on this new role and continue growing with Avalon Vision Solutions,” said Castro. “Avalon has been an important part of my life for more than 20 years, and I am proud of the work our team has accomplished together. I look forward to supporting our employees, serving our customers, and helping guide Avalon into its next chapter.”
Please join us in congratulating Ricardo on this well-deserved promotion.